Location: Penylan, Cardiff
Environment: Wooden chairs with backs (some seats without) and soft chairs / sofas. Small cafe with quiet music levels but when busy noise level of chatter / coffee machine can be quite loud for those with noise sensitivity
Chemical Free: Unknown – however they are open to being contacted by chemically sensitive customers to ask if they have had any recent decorating
Disability Aware: Yes, conscious of food allergies. Chairs can be moved to accommodate wheelchairs. Wheelchair accessible toilet
Customer Service: Friendly & warm staff / owner
Special Diets: Wide range of teas including a number of herbal teas. Wheat / Gluten / Diary free catered for. Wide range of WF/GF/DF locally made cakes. Can also request WF/GF bread / Diary free spread / Soya milk
Organic Food / Drink: Organic teas available
Transport: City Circle Bus 1/2 stops outside on Waterloo Road. No 44 / 45 stops nearby on Newport Road. Some road parking nearby but be mindful it is residential area
No Sensitive Girl. Travels Feature available yet / Website / @waterlootea / Trip Advisor